Privacy Policy ZeetBuzz – How We Protect Your Personal Information

ZeetBuzz collects your personal information during the registration process, through your use of the platform, and to comply with applicable legal requirements. The information we collect falls into three main categories:

We do not collect any information beyond what is necessary for the purposes stated above. If you contact our support team, those conversations may also be retained for training and service quality improvement purposes.

Personal data you provide to ZeetBuzz is used solely for the following purposes:

• Account management: Create and maintain your account, verify your identity, and process secure logins.
• Transaction processing: Verify and process deposits, withdrawals, and any other financial transactions in your account.
• Service communications: Send important account-related notifications, transaction confirmations, and policy updates that require your attention.
• Platform security: Detect and prevent fraudulent activity, money laundering, and any unauthorised access attempts to your account.
• Legal compliance: Fulfil our obligations under the PDPA 2010, anti-money laundering (AML) requirements, and other applicable regulations.
• Service improvement: Analyse usage patterns in aggregate (not individually) to improve the platform experience.
• Marketing communications: Send you information about promotions and new offers — only if you have given your consent during registration or via account settings.

ZeetBuzz does not sell or rent your personal information to any third party. However, there are limited situations where we may need to share your data with the following parties:

• Payment service providers: To process your deposits and withdrawals via FPX, TNG eWallet, GrabPay, and other registered payment methods.
• Game providers: Game session data is shared with providers such as Pragmatic Play and PG Soft to enable access to their games within the zeetbuzz platform.
• Identity verification services: Your KYC documents may be verified through approved third-party services to ensure the accuracy of your information.
• Legal authorities: ZeetBuzz will comply with any lawful request from authorities such as the Royal Malaysia Police or the Courts where required under Malaysian law.

All third parties working with ZeetBuzz are bound by strict data protection agreements and are only permitted to use your information for the specified purposes.

ZeetBuzz continually invests in security infrastructure to ensure your data is protected at every level. The security measures we have in place include:

• 256-bit SSL/TLS encryption for all data communication between the platform and your device.
• Passwords are stored using an irreversible hashing algorithm — even our own staff cannot view your password.
• Two-factor authentication (2FA) that players can enable for an added layer of security.
• Real-time account activity monitoring to detect unusual login patterns or suspicious activity.
• Regular penetration testing conducted by independent third parties.
• Physical and logical separation between production and development environments to prevent unauthorised data access.

ZeetBuzz uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
• Functional Cookies: Store your preferences such as language, display settings, and game history to enhance your experience.
• Analytics Cookies: Helps us understand how players use our platform in aggregate for improvement purposes. This data is not linked to any individual's identity.
• Performance Cookies: Enables faster game loading by caching frequently accessed assets in your browser.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some ZeetBuzz platform features.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by zeetbuzz:

To exercise any of the rights above, you may submit a request through the ZeetBuzz account settings section or by contacting our support team. We will process your request within 30 business days.

ZeetBuzz retains your personal data only for as long as necessary for the stated purposes or as required by applicable law:

• Active account data: Retained for the duration your account is active plus 5 years after account closure for legal compliance purposes.
• Financial transaction records: Retained for 7 years in accordance with Malaysian financial and anti-money laundering legal requirements.
• KYC documents: Retained for the same period as transaction records for audit and compliance purposes.
• Support communication logs: Retained for 2 years for service improvement and dispute resolution purposes.
• Marketing data: Deleted within 30 days after you withdraw consent for marketing communications.

Once the applicable retention period ends, your data will be securely deleted or anonymised in accordance with our certified data deletion procedures.

ZeetBuzz reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. Any material changes will be communicated to you via:

• In-platform notifications on zeetbuzz or your mobile app.
• Email sent to the registered address on your account.
• Updates the "Updated" date displayed at the top of this document.

Continued use of the zeetbuzz platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, wish to exercise your rights under the PDPA, or want to report a data privacy concern, our team is ready to assist: